Privacy Policy – SMS/Text Messaging Communications

Effective Date: June 2, 2026

Welcome to Flying Scissors Salon & Spa and Hair Solutions International.

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect information related to our two-way SMS/text messaging communications.

1. Information We Collect

When you opt into our SMS communications, we may collect:

• Your name
• Mobile phone number
• Appointment information
• Message history and communication preferences
• Responses sent through text messaging
• Any information voluntarily provided during SMS conversations

2. How We Use SMS Communications

We use text messaging to:

• Confirm, schedule, or modify appointments
• Send reminders and follow-ups
• Provide guest support and customer service
• Share updates regarding reservations, services, promotions, or events
• Respond to inquiries and requests
• Improve guest experience and communication efficiency

3. Consent to Receive Messages

By providing your mobile number and opting into SMS communications, you consent to receive recurring text messages from Flying Scissors Salon & Spa and/or Hair Solutions International.

Message frequency may vary depending on your interaction with us.

Standard message and data rates may apply depending on your mobile carrier.

4. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

• STOP
• CANCEL
• UNSUBSCRIBE
• END
• QUIT

After opting out, you may receive one final confirmation message verifying your removal from future SMS communications.

For assistance, reply HELP or contact us directly.

5. Information Sharing

We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes.

Your information may only be shared with trusted service providers necessary to operate our communication systems, scheduling platforms, or business operations, and only under strict confidentiality obligations.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

While no system is completely secure, we continually work to maintain appropriate protections for your data.

7. Retention of Information

We retain SMS communication records only as long as reasonably necessary for operational, legal, compliance, or guest service purposes.

8. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children through SMS communications.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on our website with the revised effective date.

10. Contact Information

11. SMS Compliance Disclosure